In the first instance contact your local Artech agent or supplier with your support question.
We offer customers unlimited email support, service level agreements and a remote computer help desk. We also have a 48 hour exchange system for mission critical components. Click the blue button to receive our current support pricing.
Yes, we can offer training courses either here or at your location.
We directly support our own SHAKE software routines. For other questions relating to SHAKE software, we put you in touch with your local Apple Solution Expert.
Customers have an account in our Business Centre where they can send support questions and receive software updates, latest news etc.